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Recent Cards & Letters

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Recent Cards & Letters

‘It made the day feel as relaxed as possible knowing that the professionalism of you and your team would guide us through it all.’

‘Having already met you in 2012, when my father died, and built such a strong bond with you all, it was truly like contacting 'helpful friends' when my father died. The overwhelming feeling is that of trust and that all would be well. You are all so supportive and sympathetic in the way that you work. You bring comfort in the most practical ways, you advise and encourage with such gentle understanding.’

‘I say to people that Steels are the 'creme de la creme'. My experience over the last couple of weeks have proved this to be true’

‘For my entire life it has always been you who have taken care of all my loved ones who have passed away, and you have never faultered. You have forever provided my family with the greatest of care, support, dignity and respect. Your service is how it has always been and is second to none.’

‘You were instrumental in making the day very memorable and everything we could have wished for.’

‘From when you cared for our Dad, nearly fourteen years ago, we knew we were in safe hands, and our experience in making Mums arrangements has only reinforced this. We will always be grateful to you all for your professional and personal attention.’

‘Right from our first meeting you were reassuring, helpful and very kind. I felt daunted at the thought of organising it, but you made me feel at ease straight away.’

‘Thank you for shedding a ray of sunshine on our sad day.’